Terms and Conditions

Welcome to Detasys.

These Terms and Conditions ("Terms") govern access to and use of software products, websites, applications, APIs, cloud services, support services, artificial intelligence features, and related offerings provided by Detasys ("Detasys", "Company", "we", "our", or "us").

These Terms apply to:

• DETA ERP
• DETA Utility
• DETA Clinic
• Related modules and integrations
• Mobile applications
• APIs
• Cloud-hosted (SaaS) services
• On-premise software deployments
• Free services
• Trial services
• Annual subscription services
• Future software products and services developed by Detasys

By accessing, installing, registering for, subscribing to, or using any Detasys product or service, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree to these Terms, you must discontinue use of the Software immediately.

Detasys develops and provides software platforms intended to assist organizations in managing business, operational, administrative, healthcare-related, and analytical activities.

The Software may be provided as:

• Free Services
• Trial Services
• Annual Subscription Services
• SaaS Services
• Licensed On-Premise Installations
• Implementation Services
• Support and Maintenance Services
• AI-Assisted Features

The Software is provided as a technology platform only. Detasys does not provide accounting, auditing, taxation, legal, regulatory, compliance, healthcare, medical, financial, engineering, or professional advisory services.

Users are solely responsible for verifying all outputs generated by the Software before relying upon them for operational, financial, legal, regulatory, healthcare-related, or business purposes.

You may use the Software only if:

• You are legally capable of entering into a binding agreement.
• You are authorized to act on behalf of the organization using the Software.
• Information provided by you is accurate and complete.
• Your use of the Software complies with applicable laws, regulations, notifications, rules, directives, and legal requirements in force from time to time.

Detasys may offer certain Software, features, modules, demonstrations, trial versions, community editions, or promotional services free of charge.

Free Services and Trial Services are provided on an "As Is" and "As Available" basis without warranties of any kind.

Detasys may modify, suspend, restrict, or discontinue Free Services or Trial Services at any time without prior notice. Features available in Free Services may differ from paid subscription offerings. Detasys shall have no obligation to continue providing Free Services indefinitely.

Paid services are generally provided on an annual subscription basis unless otherwise agreed in writing. Subscriptions are subject to applicable fees, taxes, and renewal terms.

Failure to pay applicable fees may result in suspension or termination of services. Detasys reserves the right to revise pricing, features, or service offerings from time to time.

Where Software is installed on infrastructure owned or controlled by the Customer, the Customer shall be solely responsible for:

• Servers
• Operating systems
• Databases
• Networking
• Backup procedures
• Disaster recovery
• Antivirus protection
• Security controls
• Hardware maintenance
• Internet connectivity

Detasys shall not be responsible for failures arising from Customer infrastructure.

Customers are solely responsible for:

• Accuracy of information entered into the Software
• User account management
• Internal approvals
• Compliance obligations
• Business decisions
• Security of credentials
• Verification of reports and outputs

Detasys does not validate the accuracy, legality, completeness, or suitability of Customer Data.

Customers are responsible for maintaining the confidentiality of account credentials and restricting access to authorized users.

Activities performed through Customer accounts shall be deemed authorized by the Customer unless unauthorized use is promptly reported to Detasys.

Customers are responsible for all actions performed using their accounts.

Customer Data remains the property of the Customer. Detasys does not claim ownership of Customer Data.

Detasys retains all rights, title, and interest in:

• Software
• Source code
• Databases
• Workflows
• Designs
• Documentation
• Trademarks
• Intellectual property
• AI systems
• Algorithms
• Interfaces

No ownership rights are transferred to Customers.

The Software is licensed and not sold.

All rights, title, and interest in and to the Software, including source code, object code, databases, workflows, interfaces, documentation, trademarks, trade names, designs, AI systems, algorithms, reports, templates, and related intellectual property remain the exclusive property of Detasys.

No ownership rights are transferred to Customers by virtue of access to or use of the Software.

Customers shall not copy, modify, distribute, reverse engineer, decompile, disassemble, create derivative works from, or otherwise attempt to obtain the source code of the Software except where expressly permitted by applicable law.

DETA ERP is a software tool intended to assist in business operations.

Detasys does not warrant that accounting records, financial statements, tax computations, payroll calculations, inventory valuations, manufacturing reports, statutory reports, GST calculations, TDS calculations, e-Invoices, e-Way Bills, or regulatory filings generated through the Software are accurate, complete, compliant, or suitable for any particular purpose.

Customers must independently review and verify all outputs before use or submission.

DETA Utility is a software platform intended to assist with administrative and operational management activities.

Visitor approvals, reminders, communications, document retention decisions, operational actions, and business decisions remain solely the responsibility of the Customer.

DETA Clinic is an administrative and healthcare record management platform.

Detasys does not provide medical advice, diagnosis, treatment recommendations, prescription validation, medication suitability assessments, or clinical decision-making services.

All diagnoses, prescriptions, treatments, healthcare decisions, and patient care decisions remain solely the responsibility of qualified healthcare professionals.

• Certain features may utilize artificial intelligence, machine learning, speech recognition, natural language processing, automated summarization, recommendation systems, reporting technologies, transcription services, or similar technologies.
• AI-generated outputs may contain inaccuracies, omissions, transcription errors, recommendation errors, interpretation errors, hallucinations, outdated information, or incomplete information.
• AI-generated outputs are provided for informational and productivity purposes only and shall not replace professional judgment.
• Users remain solely responsible for reviewing, validating, and approving all AI-generated outputs.
• AI-generated content shall not be considered professional advice, medical advice, legal advice, tax advice, accounting advice, or compliance advice.
• Detasys shall not be liable for decisions made based upon AI-generated content, recommendations, reports, medicine suggestions, transcriptions, summaries, or analyses.

Medical transcription features, medicine suggestions, prescription assistance tools, and similar AI-assisted functions are provided solely as productivity tools.

Healthcare professionals remain solely responsible for verifying:

• Medicine names
• Dosages
• Prescriptions
• Clinical notes
• Treatment plans
• Patient instructions

Detasys does not guarantee the accuracy or suitability of such outputs.

Where the Software is used for pharmacy operations, medicine inventory management, prescription management, billing, stock management, or related activities, Customers remain solely responsible for verifying:

• Medicine names
• Drug schedules
• Expiry dates
• Batch information
• Dosages
• Prescription requirements
• Regulatory compliance

Detasys does not guarantee the accuracy, suitability, legality, or regulatory compliance of medicine-related information entered by users or generated through AI-assisted features.

Each party shall use reasonable care to protect confidential information received from the other party and shall not disclose such information except:

• To authorized personnel who require access for legitimate business purposes
• To service providers engaged in providing services
• Where required by applicable law, regulation, court order, or governmental authority

Detasys implements reasonable administrative, technical, and organizational safeguards designed to protect information.

No method of electronic transmission or storage can guarantee absolute security.

To the maximum extent permitted by applicable laws, regulations, notifications, rules, directives, and legal requirements in force from time to time:

• The Software is provided on an "As Is" and "As Available" basis.
• Customers assume all risks arising from use of the Software.
• Detasys disclaims all warranties, whether express, implied, statutory, or otherwise.

Detasys shall not be liable for:

• Loss of profits
• Loss of revenue
• Loss of business
• Loss of goodwill
• Loss of opportunity
• Data loss
• Business interruption
• Indirect damages
• Consequential damages
• Special damages
• Exemplary damages
• Punitive damages

In no event shall the total cumulative liability of Detasys exceed the amount actually paid by the Customer to Detasys during the twelve (12) months immediately preceding the event giving rise to the claim.

Following cancellation or termination of services, Customer Data may remain available for up to thirty (30) days for export or retrieval.

After such period, Detasys may permanently delete, anonymize, archive, or otherwise dispose of Customer Data in accordance with operational requirements.

First-time annual subscriptions may be eligible for refund if requested within seven (7) days of the original subscription purchase.

Renewal subscriptions are generally non-refundable.

Cancellation of services shall prevent future renewals but shall not automatically entitle Customers to refunds beyond the applicable refund policy.

These Terms shall be governed by and construed in accordance with the applicable laws of India in force from time to time.

The parties shall first attempt to resolve disputes through good-faith discussions. If a dispute cannot be resolved amicably, it shall be referred to arbitration.

The seat and venue of arbitration shall be Ghaziabad, Uttar Pradesh, India.